Terms of Service

1. Overview

This website is operated by REDFLECT. Throughout the site, the terms “we”, “us” and “our” refer to REDFLECT. By visiting our website, browsing our store, or purchasing a product from us, you engage in our service and agree to be bound by these Terms of Service.

Please read these terms carefully before using our website. If you do not agree with these terms, you should not access the website or use our services.

2. Online store terms

By agreeing to these Terms of Service, you confirm that you are legally able to make purchases online in your country or region. You may not use our products or website for any unlawful purpose.

You agree not to reproduce, copy, sell, resell, or exploit any part of the website, product presentation, brand assets, or service without written permission from REDFLECT.

3. Product information

We make every effort to display product information, images, descriptions, compatibility details, and pricing as accurately as possible. However, slight variations in product appearance, packaging, color, or presentation may occur depending on screen settings, production updates, or supplier changes.

REDFLECT products are designed for selected device models only. It is your responsibility to choose the correct device model before placing an order.

4. Orders and payment

When placing an order, you agree to provide accurate billing, shipping, and contact information. We may cancel or refuse an order if information appears incorrect, incomplete, fraudulent, or suspicious.

All prices are shown at checkout before purchase. Payment must be completed successfully before an order is processed.

5. Shipping and delivery

Standard delivery usually takes 5–10 business days depending on your location. Delivery times are estimates and may be affected by local postal services, customs, incorrect shipping information, seasonal demand, or other delays outside our control.

Tracking information is sent after dispatch when available. REDFLECT is not responsible for delays caused by incorrect shipping details provided by the customer.

6. Returns and damaged items

Returns are accepted only if the product arrives damaged or if the parcel is lost during shipping. We do not accept returns for opened, used, incorrectly selected, or unwanted items unless the product arrived damaged or the parcel was confirmed lost during shipping.

If your item arrives damaged, please contact us within 12 days of delivery with your order number, email address, and clear photos of the product and packaging.

7. Lost parcels

If your parcel appears lost, please contact us with your order number and tracking details. We will review the shipment status before confirming the next steps.

A parcel is not considered lost simply because tracking updates are delayed. In some cases, tracking may take time to update due to courier or postal processing.

8. Accuracy of information

We aim to keep all website content accurate and up to date. However, we cannot guarantee that all information on the site will always be complete, current, or free from errors.

We reserve the right to correct errors, update information, change prices, or modify product details at any time without prior notice.

9. Limitation of liability

REDFLECT is not liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our responsibility is limited to the value of the product purchased, where applicable under consumer protection laws.

10. Prohibited use

You may not use our website or services:

• ✓For any unlawful, misleading, abusive, or fraudulent purpose.
• ✓To interfere with the security or operation of the website.
• ✓To copy, reproduce, or misuse REDFLECT branding, product images, or content.
• ✓To submit false information or attempt unauthorized transactions.

11. Changes to these terms

We may update or replace these Terms of Service at any time. Any updates will be posted on this page. Continued use of the website after changes are published means you accept the updated terms.

12. Contact

If you have questions about these Terms of Service, your order, shipping, or returns, please contact us through the contact page and include your order details where relevant.